Shipping Policy

SHIPPING LOCATION:

 

We ship worldwide. Please note that the shipping time frame below is for United State orders only.

 

TIME FRAMES:

 

Processing Time: All orders are processed within 1 – 2 working days.

Packaging Time: It takes 1 – 2 days to pack your order and send them from our warehouse to logistics companies.

Shipping Time: You will receive your order within 10 – 15 working days from the date that it is shipped out, not the date the order is placed.

Tracking Number: As soon as your order’s shipped out, we will send you a tracking number with the confirmation email so that you can track the package online.

Please note that the shipping time is estimated only and cannot be guaranteed. 

 

However, the shipping time can be lengthened on some special occasions such as Christmas, New Year,  natural disasters, pandemic, strict control of customs, etc… 

 

 

 

SHIPPING COSTS

 

Shipping costs vary depending on the weight of the product, the number of items in your order, and your specific location. It is automatically calculated at checkout. The minimum shipping fee will be $4.99

 

 

WRONG ADDRESS:

 

Make sure you provide the correct address at checkout because:

 

• If there is any incorrect or missing information, we might need to contact you for an update of the delivery information and that will cause delays in the delivery of your order.
• We are not responsible if your order is delivered to the wrong address or returned to the sender.

 

We are always willing to support you with every problem relating to your shipment so do not hesitate to email us at admin@cremory.com